Quality/Process Improvement

The Conlon Group’s business and process improvement consultants provide a wide array of expertise to facilitate and manage your priority projects. From on-site Coaching and Training, Process Improvement, Kaizen Events, to full-scale transformations, we can support your process improvement at the level of involvement that fits your needs and resource demands.  We Provide Pathways to Engaged Employees and Process Efficiency, for a more positive answer to the following questions:

Does your current performance meet your customers’ expectations?

Are you experiencing quality issues? 

Is there a performance gap between what your company’s leaders want to achieve and your organization’s ability to achieve it?

Do you want to increase productivity and profitability?

Are your employees engaged in continuous improvement?

The Conlon Group’s approach to quality/process improvement and LEAN Six Sigma implementation is based on the premise that each organization is unique.  Our consultants, who have experience with numerous LEAN Six Sigma initiatives, work side-by-side with your leadership team and staff to help you optimize returns, build short and long-term success, and align your efforts with current challenges.  Our approach is strategically centered, management-driven, customer-focused, and employee-supported.

During our initial assessment together, we will identify a variety of issues that need to be improved for you to obtain your profit and growth goals.  As a result, these projects will focus on engaging your employees, improving your business and execution processes to eliminate waste, reduce variation, reduce lead time, increase flow through the process, lower costs, and achieve near perfect execution. 

In some instances, the problem and solution are known but resources are unavailable to implement the solution. Our consultants will manage the implementation of these projects for you.

In other instances, a critical issue is identified, and the solution is unknown. If the issue is solvable in a short period of time, The Conlon Group will facilitate a kaizen event that develops and implements a solution to your problem. These kaizen events are generally 5 days in duration.

Other issues will require a full Lean Six Sigma project where our consultants will lead, manage, and train your team in the applicable tools required to identify and solve these critical issues along with a successful implementation.

We also provide training of the tools of Lean Six Sigma for those organizations that wish to manage their process improvement themselves.

Please see our Opportunity Assessment page about obtaining your road map for improvements.